Click here to Find a Contractor in your area.
Welcome! Here are the website rules, as well as some tips for using this forum.

If you've found help here, check back in to let us know how everything worked out.
It's a great way to thank those who helped you.
Need to contact us? Visit https://heatinghelp.com/contact-us/.

Weil-McLain Aquabalance "A 16" error but outdoor sensor is connected

alesagealesage Posts: 5Member
This is most likely going to end in a service call :) but a few questions before I get on the phone.

Starting up a new Aquabalance 120 C combi boiler, the system goes through its "FH" purging cycle but then I get "A 16" error, "Outside sensor is not connected". The sensor is connected.

I've used a multimeter to check its wiring, no resistance from point to point.

I've checked the two fuses, both are intact.

What next?

Note that the sensor is apparently optional but changing the "OTC exempt" setting has no effect.

Ultimately I probably need a service call, but do I need a special kind of technician to be able to diagnose this fault? It seems like the worst case is to replace the control board.

Should I call Weil-McLain?

Comments

  • rick in Alaskarick in Alaska Posts: 960Member
    Take the wires off the boiler and check the resistance there. You should be reading the resistance of the sensor at that point, which will be something like 8-15,000 ohms, depending on the outside temperature. If you have no resistance, then there is a bad connection, or the sensor is bad.
    Also, make sure it is connected to the right contacts on the boiler.
    Rick
  • alesagealesage Posts: 5Member
    Just an update: the resistance of the sensor is around 16K, I do believe I'm on the right contacts. I'm going to arrange for a service call and cross fingers, will report here again, meanwhile thanks Rick.
  • JorakoJorako Posts: 1Member
    Keep us posted, I came here to start my research on a replacement for my 20 year old WTGO now that we have NG in my neighborhood. The Aqua balance is high on my list.
  • Solid_Fuel_ManSolid_Fuel_Man Posts: 1,832Member
    I like the ECO (or any of the Weil McLain fire tube) better than the Aquabalance. I find them easier to clean and setup. Many retrofits can be direct piped with a fire tube mod/con.
    Serving Northern Maine HVAC, and Controls
  • alesagealesage Posts: 5Member
    This turned out to be a "PEBKAC" moment for me, please ignore and thanks for replies all--I incorrectly believed that lockout (A-type) faults were reset by power cycling, and further was pressing "reset" for too long. Please don't kick me out of your very helpful site :smile: . Now all is copacetic with Aquabalance boiler.
Sign In or Register to comment.

Welcome

It looks like you're new here. If you want to get involved, click one of these buttons!