Problem with an A.O. Smith water heater

HeatingHelp

Problem with an A.O. Smith water heater

Read the full story here

JDAILEY676

IM HAVING THE SAME PROBLEMS. BEEN WORKING ON IT FOR 3 MONTHS NOW. I HOPE THAT I DO NOT JINKS MYSELF! LONG STORY,SHORT. THE LAST ATTEMPT THAT I MADE WAS TO SWAB THE INTAKE AND THE EXHAUST PIPES. MY PIPES HAD SCREENS IN THEM. WHEN I SWABBED, I PULLED OUT A COKE BOTTLE AND A WASP NEST. I THOUGHT, THIS IS IT! CUT IT ON AND FIRED UP AND RAN FOR 2 DAYS. CUSTOMER CALLS, SAYS THAT ITS OUT AGAIN.BEFORE THE SWABBING, I HAD REPLACED EVERY PART AN THE HEATER EVEN IF IT DIDNT HAVE ANYTHING TO DO WITH THE PROBLEM.BY THIS TIME IM LOOSING FAITH IN MYSELF. I RESET IT ONCE MORE AND LEFT TO DIG ON THE WEB TO FIND SOMEONE WITH THE SAME CRAZY ISSUES.AFTER RESETTING IT AND LEAVING, IT RAN WITH NO PROBLEMS. I WENT BACK BY TO JUST CHECK ON IT. WHILE I WAS THERE,I THOUGHT THAT I WOULD ADD MORE GAS TO THE HEATER BY ADJUSTING THE REGULATOR. 2 HOURS AFTER I LEFT,THE CALL CAME IN, IT OUT AGAIN! THIS WAS NO COINCIDENCE. THIS LEAD ME TO POINT AT THE REGULATOR. I WENT THE NEXT DAY TO REPLACE THE REGULATOR AND SO FAR SO GOOD! THIS WAS 2 WEEKS AGO AND ITS WORKING FINE FOR NOW. IM STILL NOT CONVINCED THAT THIS WAS THE PROBLEM BUT!!!!!!!!!!!!! IF THIS WORKS FOR 30 DAYS , THEN I WILL BELIEVE IT. THE REGULATOR IS THE LAST THING THAT I WOULD SUSPECT AS THE PROBLEM.I NOTICE THAT YOUR PROBLEM LIKE THIS WAS A FEW YEARS AGO, DID YOU EVER FIGURE YOURS OUT?

Steamhead

I haven't forgotten that thread. I remember it every time I see an A.O.Smith water heater. We do not install A.O. Smith units- why put up with such lousy support?

STEVEusaPA

CAPS!!!