Welcome! Here are the website rules, as well as some tips for using this forum.
If you've found help here, check back in to let us know how everything worked out.
It's a great way to thank those who helped you.
so I had a service call for a Thermopride furnace installed earlier this year (low boy). The oil pump was one of those with the recall (found out after) and of course leaked into the cabinet of the furnace. Unfortunately it leaked enough to cover the pan and run under the hx before it was stopped. Long story short, an insurance company had an engineer come in to "confirm" some issues and they recommended the furnace be replaced due to the leak. After the cleanup this furnace ran without issue but the customer is questioning if it's any good... Am I missing something? There's no odor, no soot...no problems but because the engineer said so it must be bad? Can there be a reason they would recommend replacement?