Welcome! Here are the website rules, as well as some tips for using this forum.
Need to contact us? Visit https://heatinghelp.com/contact-us/.
Click here to Find a Contractor in your area.
Rinnai stepped up
Aaron_in_Maine
Member Posts: 315
Customer called for a service on the Rinnai E75 C boiler I installed four years ago. I show up to find this. The insulation for the low loss header covered up a leak that was probably there for a while. I called Rinnai and they sent a new low loss header out free of charge. Even though the warranty on boiler components is two years. I insured the new one now that I know better won't leak by taking every factory installed component off and new tape and pipe dope on everything. Kudos to Rinnai one the best customer service departments I have ever dealt with.
There was an error rendering this rich post.
2
Comments
-
Good for them!0
-
always had excellent luck with Rinnai...0
Categories
- All Categories
- 86.5K THE MAIN WALL
- 3.1K A-C, Heat Pumps & Refrigeration
- 53 Biomass
- 423 Carbon Monoxide Awareness
- 96 Chimneys & Flues
- 2K Domestic Hot Water
- 5.5K Gas Heating
- 101 Geothermal
- 157 Indoor-Air Quality
- 3.5K Oil Heating
- 64 Pipe Deterioration
- 928 Plumbing
- 6.1K Radiant Heating
- 384 Solar
- 15.2K Strictly Steam
- 3.3K Thermostats and Controls
- 54 Water Quality
- 42 Industry Classes
- 48 Job Opportunities
- 17 Recall Announcements