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Not touched for 13 years

Aaron_in_Maine
Aaron_in_Maine Member Posts: 315
in THE MAIN WALL
Rinnai water heater not serviced since it was installed 13 years ago. I was called to service it after the home owner watched a YouTube video about servicing. Was getting a propane smell when it ran only half the burners were lighting. I told him it was too late.

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Comments

  • Steamhead
    Steamhead Member Posts: 17,630
    But they always say gas equipment doesn't need regular maintenance.............. :s
    All Steamed Up, Inc.
    Towson, MD, USA
    Steam, Vapor & Hot-Water Heating Specialists
    Oil & Gas Burner Service
    Consulting
    kcoppCharlie from wmass
  • RobG
    RobG Member Posts: 1,844
    Steamhead said:

    But they always say gas equipment doesn't need regular maintenance.............. :s

    The salesman told me that it didn't need servicing. Will Rinnai honor the warranty or do I need to call the installer back? Maybe Home Depot will give me a new unit?
    jonny88
  • Snowmelt
    Snowmelt Member Posts: 1,428
    13 years is a long time with a tankless
  • 4Johnpipe
    4Johnpipe Member Posts: 485
    Doesn't look too bad for 13 years...if I find the picture I have a 5 year old that is worse off than that one...Rinnai actually shipped a new heat X...that was 3 years ago and it's still going strong!
    LANGAN'S PLUMBING & HEATING LLC
    Considerate People, Considerate Service, Consider It Done!
    732-751-1560
    email: langansph@yahoo.com
    www.langansplumbing.com
  • Aaron_in_Maine
    Aaron_in_Maine Member Posts: 315
    This one was in a Bed and Breakfast. Downtime was not an option. Also using it in a commercial situation I believe shortens the warranty. After 13 years I assumed it was up.

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    Charlie from wmass
  • EricAune
    EricAune Member Posts: 432
    Wow! We recommend service on tankless once per year minimum for light commercial units. I've seen a few after three to four years of service that were locked out, mostly just dirty and serviceable.

    I bet you got them up and running nicely, Aaron. Nice work.

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