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leaking dunkirk boiler warranty

I had a Dunkirk boiler 3ES1.00C installed in my house in 10/03.When the contractor installed the system he never left the owners manual or the warranty info.I paid cash for the install and he gave me a reciept that I cant find! Here it is less than 8 years later and my boiler is cracked on top!According to the Dunkirk website, thier records only go back to 05.But someone has said that they think this boiler has a 12 year warranty!  I, at odds here, not sure what to do. The co. that installed the boiler had set the pressure at 5psi. and I turned it down to 2psi after reading info online,also the piping around the boiler is all wrong. What course of action should I take? Any help would be of great asisstance.

Comments

  • Steamhead
    Steamhead Member Posts: 14,326
    Call them

    they should have it on file somewhere. If they can't (or won't) find it, you know not to use that brand again. 
    All Steamed Up, Inc.
    "Reducing our country's energy consumption, one system at a time"
    Steam, Vapor & Hot-Water Heating Specialists
    Oil & Gas Burner Service
    Baltimore, MD (USA) and consulting anywhere.
    https://heatinghelp.com/find-a-contractor/detail/all-steamed-up-inc
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