Click here to Find a Contractor in your area.
Welcome! Here are the website rules, as well as some tips for using this forum.
Need to contact us? Visit https://heatinghelp.com/contact-us/.

What kind of importance do you place on getting back to (prospective) customers in a timely fashion?

Gordan
Gordan Member Posts: 891
And what would you say is timely? Say, you've had a conversation with a prospective customer, and the next step is to schedule a visit.

As professionals, what would you advise a customer to not tolerate? What would you say is a sign of troubles to follow? I ask because I want to make sure that I set my expectations realistically and, like most homeowners, lack extensive first-hand experience upon which to base those expectations.

Comments

  • Well Gordon,,,

    Usually I see customers after the fact,,, when the carpenter has done the layout(radiant), then it`s "what`s wrong?, or why do I have to pay?.Of course the concrete is poured!I always try to get back to customers promptly,, but I must admit when this game is played(like most),,, I make them wait a day or two. 
This discussion has been closed.

Welcome

It looks like you're new here. If you want to get involved, click one of these buttons!