A question to plumbers,,

John Starcher_4

....worth repairing, we'll repair it. Moen, Delta, and American Standard all are generally fixable. American Standard provides lifetime parts and finish warranty, so we get the parts replaced to us by the factory. I think Moen will do the same.

The "junk" brand faucets we typically throw away and replace with a quality brand.

Unknown

We all know,

its a throw-away-world out there anymore, and faucets are no exception to this rule with such junk available nowdays.
Anyway,, in performing service work and you find a good "brand-name" set(with original/genuine factory) cartridges,, do you install new washers, seats & "O" rings?
Or just trash-them for another replacement one as time is money?

Just curious! ;-)

Dave

Charlie from wmass

What John said. Also add to that the replacement of new faucets the customer buys from the orange or blue store or even the internet that we install for them and they see how poorly they are made after a weeks time. The warranty is only good if you seldom have to use it.

Unknown

Not a plumber,

but I had a bad part on my shower here at home. Went to supply house to order replacement part, my salesman told me to call Moen first. So I did and they sent me the part at no charge. I was impressed and will only use Moen stuff from here on out and also reccomend them to customers.

Unknown

All great taps,,

but I guess I was zeroing-in-on was not the relatively new single handle type, but the good two-handle compression-type faucets.
In the US of A do you guys have Waltec, Emco or Crane Dial-Ese,, remember them?

Dave

Mark Custis

I do remember

Add a few more of real machined brass real stuff.

That's why all the big boxes carry fix kits, but not the tools.

We carry the tools. What to do is up to the customer.

bob young

repair if feasible

IF we can replace a seat & washer , we do it. its been a while since i re-ground a permanent , non- removable seat though. if they don't mind paying we will do it. lot of times they don't want to break tile walls to replace obsolete shower bodies but faucets , etc. are easy enough. nothing beats brand new. when you leave they feel they have something extra for their cash & not just the same old faucet & your invoice. my invoices have been known to cause coronaries !! lol