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becket heat manager/w setback thermostat

Hollis
Hollis Member Posts: 105
I got a Beckett heat manager for a rental unit and installed a set back thermostat. It will hold that temp if given enough time but doesn't seem to work when you hit the overide button on the thermostat. The circulator starts up but the burner doesn't come on for a long time (>an hour) My heating guys (who doesn't seem to like the heat managers) said he called Beckett and according to him said that they don't work with set back thermostats. I never saw this in any of their literature. Anyone know if this is really true?

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