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Tekmar 360

Derheatmeister
Derheatmeister Member Posts: 1,581
in THE MAIN WALL
Had a tekmar 360 last week that was "acting up"

Here is the situation : Got a no heat call, found that the house that was nearly frozen just to find that the Esbe actuator was not working.

I disconnected the Actuator adjusted it manually so that the house will heat without overheating the wood floors at this time the tekmar had a "Glitch" which i brushed off as maybe a high power wire/Sensor wire electromagnetic interference situation, ordered a new actuator installed the new actuator made sure it was working walked away!

Inspected the system the next day just to find that the Tekmar is "Burned Up"

How does one explain this to the Customer?


Maybe the Esbe's fault?

wires shorting out somewhere?

Eat the control make the customer happy?

Any thoughts?

Comments

  • AZ
    AZ Member Posts: 7
    tek360

    sounds like a missed diagnosis. unfortunately those relays have been found to fuse due to power spikes (or so I have found). Also, like any electrical component, it has a limited lifetime. blown relays don't happen intermittenly. i'd charge the company the cost of the control, and eat the cost of the valve that didn't need to be replaced.
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