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Boiler Clean-out: Was I Misled by the oil company?

I had the oil company in for the annual clean-out. Since I am converting to a gas burner (using a pro), I wanted to see for myself that the job was done correctly.

Obviously, the average customer doesn't open up his boiler. Take a look at the photos. I question whether he touched the inside.

Opinions? I paid $135 for a filter change and new nozzle. What do you think? Am I too sensitive and this is OK? I want this perfectly clean. What kind of brush do I ask for at the supply house? The flat portions are easy enough to clean with my wire brush.

Steve
Steve from Denver, CO

Comments

  • Frenchie
    Frenchie Member Posts: 113
    Yuck

    No, that was not touched inside. Yes, I would do it myself if I were you. Just be careful not to damage the target wall with your brush. I use a small, round, metal bristle brush to clean mine. You could find something similar pretty much anywhere I believe. If you clean the pins better, you will get better heat transfer. On the plus side, once you put in a gas burner it will(should) stay clean inside.
  • Robert O'Brien
    Robert O'Brien Member Posts: 3,562
    Why?

    bother with the oil co if you're putting a gas burner in?The gas burner installer should CLEAN the boiler to the fullest extent possible.What you have is not that.

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  • J.C.A._3
    J.C.A._3 Member Posts: 2,980
    The \"Bullseye\"....

    Starting to form on the "target wall" suggests that there may be a bad nozzle...right off the bat.

    The dark spot toward the middle looks like the fuel is hitting it in liquid form. In short order...that would become what we call a "Christmas Tree"...sicking out of the target wall like a bra that Madonna used to wear on stage.

    Did they leave a report for combustion testing at the unit? Chris
  • Steve Garson_2
    Steve Garson_2 Member Posts: 712


    The boiler is only three years old. They've left a combustion report every year.
    Steve from Denver, CO
  • R Mannino
    R Mannino Member Posts: 441
    Combustion Report

    How about a photo of the service tag with the combustion numbers, shouldn't be too much writing on it in three years.
  • J.C.A._3
    J.C.A._3 Member Posts: 2,980
    Or even better.....

    The same numbers year after year...I see that a lot....and mine aren't even close to them, most of the time. Chris
  • jalcoplumb_8
    jalcoplumb_8 Member Posts: 6
    Looks good.

    That looks good compared to some I have seen.
  • mtfallsmikey
    mtfallsmikey Member Posts: 765
    Wet soot much worse

    I'll side with Jalco...this is nothing compared to a mess from wet soot. This looks like hard scaly accumulation, that's why it is soooo important to service it every year...especially after the first winter....when I sold a new boiler, I would do one or two follow-ups during the 1st winter's use...This kind of accumulation is hard to remove, short of bead blasting.
  • tommyoil
    tommyoil Member Posts: 612
    Forget the beads

    Try water cleaning. Where applicable, it works like a charm.
  • Steve Garson_2
    Steve Garson_2 Member Posts: 712


    Tommy:

    What do you mean by water cleaning? Spraying a water solution and then using the brush and then rinsing?
    Steve from Denver, CO
  • lee_7
    lee_7 Member Posts: 457


    Heat boiler up to temp, turn off, remove smoke pipe from boiler top and with a small spray bottle lightly wet down boiler pins. youwant to get all the pins wet but not have water sitting in combustion box. Reassemble smoke pipe and refire boiler. this basically steam cleans boiler. I have done this many times in really dirty stubborn boiler and cleans then nicely.

    Note: you might have to do more then once to get fully clean. Be care not to get too much water as you do not want to flash water into too much steam in small area.
  • Leo_14
    Leo_14 Member Posts: 13
    A waste of money

    Why did you waste your money getting an oil tune up if you are switching to gas? As someone else stated the guy doing the conversion is suppose to clean the boiler. Did you tell the oil guy you were switching, if so his heart probably wasn't into what the was doing. It is tough from the picture but it may be able to be gotten cleaner. I would have to see it in person. The chamber floor could be cleaner. I do too many tune ups and what I see skimped on my many is brushing and vacuuming. It isn't an excuse but it happens.

    Leo
  • gilligan
    gilligan Member Posts: 18
    water cleaning

    Yeah, that is not a pretty picture, most oil techs ( I work for a large oil company) never open the door and cleaning the chamber...on a reasonably new boiler you can carefully remove the target wall and blanket, scrape the heavy stuff out then hit it with water, I use a one gallon garden sprayer, you should easily be able to make all the surfaces spotless.
  • Mark Eatherton
    Mark Eatherton Member Posts: 5,858
    Did they put a coat of racing wax on the outside of it?

    I use to have an english (U.K.) boilerman who worked for me that would spray the outside of the boiler with WD40, and then wipe it down. Said it made the boiler LOOK like something had been done to it. It actually LOOKED like brand new Paint job only).Of course, he had DONE something to it, like a new gas valve or whatever. But junk in a silk suit is still junk.

    It looks like you got what you paid for. A drive by inspection. "Yup, it's still there, and it's still working..."

    A full tear down and clean up would have cost a LOT more than that... Unless it's a loss leader to gain and hold your confidence...

    JMHO

    ME

    There was an error rendering this rich post.

  • Steve Garson_2
    Steve Garson_2 Member Posts: 712


    Thanks for the advice everyone. I purchased a brush yesterday and cleaned the pins without a problem. The boiler is pretty spotless now. It took some muscle pulling the brush in certain part and I was worried that it was stuck, but I'm all set now.

    I shouldn't remove the target wall to clean behind that, should I? Is it held with adhesive, or just sitting there.
    Steve from Denver, CO
  • Leo_14
    Leo_14 Member Posts: 13
    The target wall

    The target wall is a friction fit but it hardens with use. If you try to move it you may break it. If you have things clean to your satisfaction it is best to leave it alone. Two things, you never said why you had the oil compaqny in if you are leaving. Second you really should let them know you are unhappy with the job. It may be a lazy tech rather than a lazy company.

    Leo
  • tommyoil
    tommyoil Member Posts: 612
    A little tip

    If you EVER get the brush stuck, get out a claw hammer and grab the brush with the claw and pry it up. You'll never ever have a stuck brush again. Works for me. As for the water cleaning, I've NEVER shut the boiler down and water cleaned it. I've ALWAYS done them while firing and always after a full brush down and cleaning FIRST. The water strips the residual provided its done in a controlled fashion (a little at a time). I used to do school boilers with water. We'd fire them up, go play stickball in the gym for an hour and then wash them down with a garden hose (being careful NOT to allow any water to accumulate) The state inspector LOVED us. Gotta be careful with water cleaning.
    Long Beach Ed
  • ed wallace
    ed wallace Member Posts: 1,613
    boiler cleaning

    he should have hired his installer to clean it
  • Al Letellier_21
    Al Letellier_21 Member Posts: 402
    boiler cleaning

    I would take those photos to the oil company and talk to the President/owner. Tell him if that is the standard by which they treat their customers, then you want out and your money back. Offer to pay for the parts but demand a return on the labor. This is very poor work !!! Spouting off here on the wall may be soul cleansing and will give you support, but ignoring the issue by not addressing it with the guilty party will not make the problem go away. These companies need to be confronted with their less than professional attitudes and procedures....go get "em.

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This discussion has been closed.