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Burnham - DF
Dave Yates (GrandPAH)
Member Posts: 281
a good neighbor too(G). Makes me feel warm every time I drive by the plant.
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Burnham
I recently ran into an issue and requested the help of the boiler manufacturer, Burnham. Even though the problem was only indirectly related to Burnham, they graciously helped me out of a sticky situation. Special thanks to Gary Markle and Jimmy Schnorr of Burnham who are true professionals. Burnham is a great company to partner with. - Dan Foley
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What was the problem?
Hi Dan,
What kind of problem did you have, Dan?
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Ross
Ross,
The details will remain private but for the sake of discussion, they were "customer relations" related as opposed to product related. The point I wanted to make is that Burnham is a stand-up company who supports their customers. -DF
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No problem..
No Problem, Dan...
I understand, I wasn't trying to open a can of worms. I was looking at it more on the technical end of it. I thought maybe it was a trouble-shooting problem, something that you ran into, that's all. I've had good luck with Burnham products. Thanks!
Ross0 -
I have posted this before.....
....but it bears repeating.
Glenn Stanton went out of his way a few years ago to assist me with a problem. Not a Burnham problem, mind you, but a "customer from h-e-double toothpicks" problem.
I needed some wall convectors ASAP, and was getting stonewalled by my supplier. Glenn PERSONALLY assisted me in getting the units I needed, and went WAY above and beyond the call of duty. I will never forget that. Burnham is a TOP NOTCH, QUALITY COMPANY, and it is a pleasure to do business with them.
Starch0
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