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Burnham - DF

a good neighbor too(G). Makes me feel warm every time I drive by the plant.

Comments

  • Dan Foley
    Dan Foley Member Posts: 1,264
    Burnham

    I recently ran into an issue and requested the help of the boiler manufacturer, Burnham. Even though the problem was only indirectly related to Burnham, they graciously helped me out of a sticky situation. Special thanks to Gary Markle and Jimmy Schnorr of Burnham who are true professionals. Burnham is a great company to partner with. - Dan Foley

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  • Ross_7
    Ross_7 Member Posts: 577
    What was the problem?

    Hi Dan,
    What kind of problem did you have, Dan?
  • Dan Foley
    Dan Foley Member Posts: 1,264
    Ross

    Ross,

    The details will remain private but for the sake of discussion, they were "customer relations" related as opposed to product related. The point I wanted to make is that Burnham is a stand-up company who supports their customers. -DF

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  • Ross_7
    Ross_7 Member Posts: 577
    No problem..

    No Problem, Dan...
    I understand, I wasn't trying to open a can of worms. I was looking at it more on the technical end of it. I thought maybe it was a trouble-shooting problem, something that you ran into, that's all. I've had good luck with Burnham products. Thanks!
    Ross
  • John Starcher_4
    John Starcher_4 Member Posts: 794
    I have posted this before.....

    ....but it bears repeating.

    Glenn Stanton went out of his way a few years ago to assist me with a problem. Not a Burnham problem, mind you, but a "customer from h-e-double toothpicks" problem.

    I needed some wall convectors ASAP, and was getting stonewalled by my supplier. Glenn PERSONALLY assisted me in getting the units I needed, and went WAY above and beyond the call of duty. I will never forget that. Burnham is a TOP NOTCH, QUALITY COMPANY, and it is a pleasure to do business with them.

    Starch
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