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Class Act

I emailed a gent early this morning about a new set of tongs for my REMS press tool. I received a call from a differnt gent this afternoon and he verified the order and said it would be shipped Monday at the latest.

I got back to the office a little while ago and checked my email. It seems the gent I emailed first is no longer with that company but took the time to call a current employee who then called me.

Thanks Carey. The world needs more people like you.



  • J.C.A._3
    J.C.A._3 Member Posts: 2,981
    Jeff !

    Imagine that? REAL CUSTOMER SERVICE!!!!

    If you don't send that guy an email and thank him...I will never be able to think of you as a "Southern Gentleman" again!

    It's rare, but once in a while you'll run into a salesman like that. Good for him. Keeping the standards high is what it's all about.

    Chris Payson wanted me to say HI to you, when I spoke (?) with you next. (He's on vacation, so we don't like him this week!!!) JCA
  • Jeff Lawrence_25
    Jeff Lawrence_25 Member Posts: 746
    I sent it

    I not only sent him a thank you email, but also sent him a link to this very post. He really is a gentleman.

    I hope Chris is having fun on his vacation. Maybe he went somewhere cooler than where we are. Tell him John is now a HS graduate and Rachael is driving (with her learners license) now. See what you miss when you miss the Last Waltz?

    See what I have to put up with if she 'works' with me on a changeout?
  • Paul Pollets
    Paul Pollets Member Posts: 3,656
    Tell Rachael...

    She can always get a job with ART lugging boilers. I'll even let her drive my Audi!!

    BTW, If you're going to ISH Chicago, I'll be helping to launch a new line of German pipe clamps and tools at the Argco booth. They will stock all tongs to fit any presstool.

    Regards to family Jeff,

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