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Geothermal expert needed in Baltimore (Steamhead)

Garbear
Garbear Member Posts: 19
My dad had a geothermal unit installed years ago, and he's had a lot of trouble with it. As a matter of fact, it is down at the moment. It seems that the guy who installed it didn't really know what he was doing. Now they say they have to replace it because there's a leak in the copper coils underground. Since it is still under warranty, they will provide the unit, but my dad will have to pay for the installation again. Is this common procedure?
Thanks

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