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Need new boiler this weekend!

Mitch_5 Member Posts: 102
Including liner, combustion air and work on piping beyond
near boiler.

Keyspan gives a lower price then comes back with the extras. The also do not tend to have the chimney checked first then when they find a problem charge more for the power venter.

This has happened quite often.

If I know I am going against Keyspan I do not bother.


Mitch S.

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  • Steve Garson_2
    Steve Garson_2 Member Posts: 712
    Need new boiler this weekend!

    I've been a regular here for a while.

    I have a dear friend (single woman 50+) who just learned from Keyspan that her steam boiler is cracked and needs replacement. She immediately called me on the phone and had me talk to the serviceman. I asked him how he was going to size a new boiler and he said " based on the btu" used on the boiler. That, obviously, is all wrong, since the boiler is 80 years old.

    How can I find someone to install a new boiler before the freeze comes? It's a two-family, so there will be some heat from the floor above, so it isn't a complete crisis. I can help and do the EDR calculations.

    I will obviously call those on this site that have ads. But who works on this holiday weekend?


    Steve from Denver, CO
  • Vinnie Smedick_2
    Vinnie Smedick_2 Member Posts: 17
    New boiler

    Type in your zip code on Find a Pro, You'd be suprised how many of us work weekends, holidays etc... Must be why the divorce rate among hvac people is high ;-) Good luck

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  • Steve Garson_2
    Steve Garson_2 Member Posts: 712

    Thanks. As it turns out, Keyspan can do the job on Friday. We did an EDR calculation and she'll get the appropriate boiler. Pretty scary for a single woman. But she's all set.

    Steve from Denver, CO
  • JohnNY
    JohnNY Member Posts: 3,231

    I'm sorry to hear the job went to Keyspan instead of an independent contractor. I've never seen them do an installation that was worth very much.

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  • D107
    D107 Member Posts: 1,852

    HO here; is the current boiler currently inoperative? If you're going with that company, I would first have them show your friend clearly where the crack is in the existing boiler and make sure the contract specifies the boiler and burner make and model and that the install will follow the manufacturer instructions and all applicable codes. Is pipe insulation included?

    It might not be a bad idea to get a good steam guy in there for a consult. And post photos on the wall first if you can and then after the job is done. When things are done in a hurry corners can sometimes get cut. Is the weather there going to be that critically cold that the job can't wait a few days?

    Good luck,

  • Brad White
    Brad White Member Posts: 2,398
    Hold Firm

    on adherence to the near-boiler piping. You would be amazed at what gets installed. Insist that the manufacturer's instructions will be followed to the letter including header, sizes, equalizer and Hartford Loop.

    There are some good Keyspan crews, ones who may not get the admiration of their managers but those who want to do a good job because it is the right thing to do.

    If you can (and are acting as an intermediary) write into the contract that the boiler manufacturers' instructions for near-boiler piping will be followed and that sizing will be to the radiation, not just the replacement BTU rate.

    Too much is riding over the life of the system to skimp the few hours it may take now.

    As you know (we both being in Boston) we have a small respite from really cold weather these days. Hope it holds.

    "If you do not know the answer, say, "I do not know the answer", and you will be correct!"

    -Ernie White, my Dad
  • Leo
    Leo Member Posts: 770
    Do they offer

    Does a company like Keyspan do like HD and Sears, offer a "great" credit plan. I say great with sarcasm as the plan makes it easy to prey on people. Make it easy for them to purchase a second rate job.

  • Weezbo
    Weezbo Member Posts: 6,232
    well, better to act in cause

    than react in effect.

    the meaning here is , keep the place warm with auxiliary heating sources pick up the phone and call...am off to check on some boilers that had fuel delivered two days ago that might have some chance of shutdown problems resurfacing the day after ,and to check out a new system with some engineering minor technicalities that need to be addressed prior to installation...

    Thanks Giving ...the day we thank God we have the opportunity to work....
  • Steve Garson_2
    Steve Garson_2 Member Posts: 712

    Thanks for all the advice. I will pass it on to my friend. Keyspan is, in fact, suggesting the extras up front: chimney liner, auxiliary air, etc.
    Steve from Denver, CO
  • Andy Fleming
    Andy Fleming Member Posts: 1
    Sizing steam boilers

    Hello Steve:

    I am the Senior Installation Manager at Keyspan Home Energy Services and I can tell you that our policy when sizing steam boilers is done by the net connected load. We also take the exposed steam piping in the basement into consideration.

This discussion has been closed.