Pro-Press

Metro P&H

> I just had a gun start making funny noises I <BR>
> called up my Viega rep and with in 5 min he <BR>
> picked up my gun from the job site gave me a <BR>
> loaner to use while he shiped out my gun back to <BR>
> Ridgid now that is customer service at it's best. <BR>
> Thanks again Bill. <BR>
<BR>
Bill S. from Viega is great :)

Ray_13

Pro-Press

I've been using pro-press for about a 1/2 year. I have the Ridgid Compact 100-B cordless tool. It's acting up for the second time (already had circuit board replaced), others that use it have had no problems. I must have the lemon. Anyway, Ridgid cust. svc. isn't the quickest to respond. I've been in the market for a second tool, any Ideas? I would like a small, cordless tool, but would be nice if it could handle larger capacity than 1".

Thanks,, RS

Wayco Wayne_2

You night try REMS

tool company. They have press tools that can use the propress jaws and fittings. May be a little less expensive too. WW

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J.C.A._3

Some suppliers,

are now carrying a press tool made by Rothenberger. It looks nice, but I've not yet experienced it.

Be looking for a few more companies to be producing tools for propress in the near future. Rigid's contract is coming up....and my guess would be that Viega will start licensing to other manufacturers soon....as long as they meet THEIR guidelines and are able to prove their tolerances. Chris

Mitch_6

Have you

tryed the local rep or your supplier you bought it from.
I find the locals work harder for you than the mfg tech.
For what they cost with the problems you had they should replace it with no questions.

While I have seen the pro press tools used universally on copper I believe the pex jaws are single mfg only so Ridged at this time is Viega only.

Mitch S.

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Robert O'Brien

I've

had the REMS corded tool for 2 years and love it

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Ray_13

I'll take a look

into the REMS tool, as for my Ridgid, my local guy says he'll see what he can do, but Ridgid only wants to repair it. Kind of frustrating. Thanks guys.

RS

S Ebels

Rems Cordless

The big one. It's bullet proof. Ours is two years old and we have pressed all sizes up to and including 4" copper with it. When you start bustin' out those big fittings though, you best have a couple spare batteries on the charger because they take a lot of grunt to press. On 3" and 4" you get about 25-30 fittings on a full battery. But then again how often do you use that many on a job?

We had problems with our cordless Ridge tool also. Just got it back, turn around was about a week and that was after I posted a gripe to Ridge here. Once the right people at Ridge got wind of the complaint, things went nicely. Prior to that, I couldn't get to first base with anyone on the phone. They did repair it no charge for which I am thankful.

Floyd_27

Wirsbo....

If you have the Multipress tool, it will do in a pinch.
It will press up to 2" if the battery is in good shape.

Floyd

Michael Welch

Viega

I just had a gun start making funny noises I called up my Viega rep and with in 5 min he picked up my gun from the job site gave me a loaner to use while he shiped out my gun back to Ridgid now that is customer service at it's best. Thanks again Bill.

Cosmo_3

reliable

My first press tool was the corded rems. May not be as cool as the cordless jobs, but I never have to worry about batteries, and it is a simple tool, no circuit boards as far as I know.

Then I bought the battery jobber, and tell you what... I like the corded model better! Less weight, no batteries to discharge in a cold truck, and I don't have to worry that the battery might die mid press.

The cordless tools are really nice for service calls, but I am glad I bought the corded model first. And I will put Rems quality above and even beyond the Ridgid tool.

Cosmo