i live in danbury! ( but i work for Sippin...) i'd love to come out and take a look and tell you what we can do to hopefully resolve most of your problems but it would have to go through my company. conflict of interest type of thing. i need my job. the salesman in your area is joe rajcula. his cell is 203 948 1915. tell him you spoke with me and you would like he and i to come out and evaluate the system. we may be able to come this friday or certainly next week. I'm sorry i didnt see your post until now.