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Brand new oil furnace NG on start-up, DISGUSTED! ----UPDATE, FIXED, NO, NOT REALLY
This one makes me want to retire right now.
Brand new 500,000 btu oil fire horizontal furnace, we have been waiting for delivery on this for a long time. Not too many companies make oil furnaces this size. Customer running temp heaters .
So first of all, this 1000 lb 42" x 42" x 96" HORIZONTAL unit showed up at our shop standing on end on a pallet! I asked where the burner was and our service manager called the supplier and was told it was shipped "inside" the furnace. Beckett model sm or maybe sf I forgot. So I got up on a 10' ladder and ripped off some cardboard and the burner box was inside the fan compartment. Couldn't get it out through the filter rack so I said we will wait until we get it to the job and lay it down.
Old furnace out, new one in place, flue, oil line, electrical and ductwork.
The guy that ordered this bought it 120 volt said "that's the only way they sell it". No, I found out he could have bought it 208/3/60 which was what the old furnace was.
So now, who want's a 2 hp 120 volt blower motor? They suck. Try and fine one on the shelf when you need one.
So when we finally removed the burner that was shipped in the blower compartment it rolled around during shipping and smashed one of the motor capacitors and I had to fix that up.
So, on start-up I get the blower running, check the belt, check rotation ok and amp out the motor with the covers on. Rated 17.0 amps drawing 14...ok.
Install nozzle, check electrodes and burner head all ok. Bleed the pump, start the burner....smoke everywhere, can't get near the sight port fumes blowing out.
Shut the burner down, open the transformer, air blowing back out through the burner with just the main blower running ....not good.
Called the factory, they claim the pressure test all their HXs with air. So he thinks it's assembled wrong. He thinks the opening in the HX for the burner and site port is not pulled up and sealed tight to the jacket which is sandwiched between the HX and the burner mounting plate.
My boss wants us to dissemble and fix it which is what the MFG wants. "says they will pay"
I have been doing this a long time, not the first trip down this road. They will never pay what it's worth.
Customer paid for a new furnace
I want a new furnace.
I think we can swap it with less labor than screwing around with the fix.
And the heating season is basically over. If it was the dead of winter I might think differently. These are not off the shelf like a residential furnace
Ruined my week. Not happy at all