In fairness to all, we don't discuss pricing on the Wall. Thanks for your cooperation.
Baxi Luna 24fi motherboard issues?
Hey there - I recently bought a stacked townhome in an urban area. The heat and hot water is controlled by a Baxi Luna 24fi system which is a rental unit from a local company (Direct Energy and Enbridge) in Toronto, ON, Canada. One of the draws of rental is that you don't have to worry about service issues.
.... Or so I thought.
Our heat went out the other morning and I called in the tech's. Before even looking at the unit, they told me "this could be bad". Apparently, there is an issue with a circuit board on the Baxi Luna 24fi which causes the pressure to drop off and the system stops working. The tech's indicated that this part is no longer available, and thus I would likely need a new unit. He said they don't offer "rental" on a unit that would fit (without significant infrastructure changes) so I would have to buy a new Baxi Luna 310 (unit and installation) at a cost of $7,000!
Does this pass the sniff test? Is there any credibility to the claim that the circuit boards can't be replaced and I am on the hook to buy a new $7K unit? Would I be better to try and have someone look at the unit and repair it who ISN'T the rental company (knowing full well that I don't own the unit, and really shouldn't be meddling with it).
I appreciate your help. I just want to know if there is any truth to this claim that it is an unfixable problem!