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Hi, I'm in lower Manhattan, looking for some expert help with our 500,000 BTU Weil McLain in little building with 5 apartments. It's cycling on and off low water 3-4 times every cycle, and also consuming at least two gallons a day (more this week). Looks like you are an hour out which seems way too much - do you know someone great in the city? We have an excellent responsive plumber for broken pipes (or broken LWCO) who installed the unit 6 years ago, but they have ten different techs who have ten different ideas, and don't really talk to each other or spend enough time to watch what it does. This time of year they are just running ragged keeping people warm, not worried about how well the system is working or will last. Thanks!