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Rinnai stepped up

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Aaron_in_Maine
Aaron_in_Maine Member Posts: 315
in THE MAIN WALL
Customer called for a service on the Rinnai E75 C boiler I installed four years ago. I show up to find this. The insulation for the low loss header covered up a leak that was probably there for a while. I called Rinnai and they sent a new low loss header out free of charge. Even though the warranty on boiler components is two years. I insured the new one now that I know better won't leak by taking every factory installed component off and new tape and pipe dope on everything. Kudos to Rinnai one the best customer service departments I have ever dealt with.

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njtommySWEI

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