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Paging Joe Starosielec from NJ!

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jbmoff
jbmoff Member Posts: 76
edited October 2015 in Strictly Steam
Has anyone heard from Joe Starosielec from Thatcher Heating recently? He prepped my steam boiler for the summer and was supposed to be back at my home in NJ on 10/7 for the fall start-up. I have not heard from him nor can I get through to his company/email/phone contacts. We were also supposed to look into an additional radiator being installed when he was here this week as well.....and NOTHING.
Sorry to use The Wall for such a purpose, but I know he was an active contributor here often.
Thanks,
Jeff

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  • KC_Jones
    KC_Jones Member Posts: 5,739
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    http://forum.heatinghelp.com/discussion/154982/hvac-business-vehicles-inventory#latest
    http://forum.heatinghelp.com/discussion/155461/first-install-with-new-company#latest
    2014 Weil Mclain EG-40
    EcoSteam ES-20 Advanced Boiler Control
    Boiler pictures updated 2/21/15
  • jbmoff
    jbmoff Member Posts: 76
    edited October 2015
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    So then would anyone know if Thatcher Heating and AC is still in business with a new owner? I have/had a service agreement with them. I'd love to get Joe back in here, but I'm not sure what avenues I should try. I'm a bit disappointed in that he never reached out to his customers to inform them of his move. I'm happy for him, but it's hard to get a good knowledgeable steam guy in Bergen County NJ.
  • Larry Weingarten
    Larry Weingarten Member Posts: 3,304
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    Hello: Reading through the other thread I saw that Joe gives contact info for the new company. It's A&S Boiler and Burner
    973-824-1000. Calling that number should get you some answers!

    Yours, Larry
  • jbmoff
    jbmoff Member Posts: 76
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    Thanks. Will do that as I need some work done SOON!
  • jbmoff
    jbmoff Member Posts: 76
    edited October 2015
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    Don't try and reach Joe through A&S.
    Receptionist claims the best way to get him is through his cell...and obviously, he is not taking calls regarding previous work he did. Nor is he honoring a $300 service agreement I made through him and Thatcher. Very disappointed.
  • Bio
    Bio Member Posts: 278
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    I'm sure he will take care of you one way or the other, keep in mind that this is the busiest time of the year for heating contractors
  • KC_Jones
    KC_Jones Member Posts: 5,739
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    jbmoff said:

    Don't try and reach Joe through A&S.
    Receptionist claims the best way to get him is through his cell...and obviously, he is not taking calls regarding previous work he did. Nor is he honoring a $300 service agreement I made through him and Thatcher. Very disappointed.

    Did he tell you this?
    2014 Weil Mclain EG-40
    EcoSteam ES-20 Advanced Boiler Control
    Boiler pictures updated 2/21/15
  • jbmoff
    jbmoff Member Posts: 76
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    HE did not...yet he has not returned ANY emails, texts, calls, etc and his phone goes straight to "full mailbox"....and Thatcher's line was disconnected.
    I would suspect a business that carries agreements made only a few weeks before he closed up shop, should have been notified of such.
    Maybe, I am being a bit too sensitive to the whole thing.
    I'm fortunate to know a lot of things due to this website and reading Dan's books. The Lost Art has been invaluable to me and so have many of the contributor's here.
  • JStar
    JStar Member Posts: 2,752
    edited October 2015
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    Jeff, my apologies! I just sent you a personal message. When I switched the company phone plan into my name, they gave me the wrong phone number for a few weeks. It took a while to figure out. The entire business move has been messy and unorganized. Ugh. hopefully my phone and email situation is sorted out. I've got a few hundred texts/calls/emails to respond to right now. I don't have a personal computer, so all of my emails go through my phone. Add that on top of the cold weather break of last week...
  • jbmoff
    jbmoff Member Posts: 76
    edited October 2015
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    Thanks, Joe. I just messaged you. I'm glad you reached out. I wish you'd still be able to help- thanks for the correspondence and letting me know of your situation. Good steam people are not so easy to come by.
    Regards.
    kotlevich
  • ALIGA
    ALIGA Member Posts: 194
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    your in good hands with jstar!
  • jbmoff
    jbmoff Member Posts: 76
    edited October 2015
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    Hope so as we are still waiting for his follow up from Friday.
  • hopatcongtim
    hopatcongtim Member Posts: 20
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    Hey @JStar -First off congrats on the move to the new company. Seems like this is a great opportunity for you and your guys. It seems like you are extremely busy with both the new job, and also consulting for your previous customers. Would you be able to recommend someone in North Jersey. I had you at my house in Jan and you recommended a few things, so I would like to get someone back in here. Let me know if you have a personal recommendation for someone. Thanks Joe, and best of luck to you
  • jbmoff
    jbmoff Member Posts: 76
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    Joe,
    Still waiting to hear back from you regarding your last post here/message to me.
    The guy you recommended never bothered to return my call. Any way you can send me another name to reach out to ?
  • jonny88
    jonny88 Member Posts: 1,139
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    Any chance you can email him or pm him,not in good taste to bring this to a public forum.
    SlamDunkRobGdelta T
  • jbmoff
    jbmoff Member Posts: 76
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    Agreed. I reached out here as all the other contact info I had wasn't getting me anywhere. I thought someone here might be able to pass along the word. Never thought of the PM but will use that in the future. Joe is the nicest guy, and I was so glad I finally had someone at my house who KNEW steam and just didn't "wing it" like the others try to.
  • Barz
    Barz Member Posts: 3
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    Hi! I too am looking for Joe and have not been able to find him at his businesses. Does anyone know where he is? He did a job for me our old house in NJ and we need another service... Please assist
  • Steamhead
    Steamhead Member Posts: 16,842
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    @JStar is now with a company that only does industrial and commercial work. But if you're looking for someone to work on your house, try @Dave0176 or @EzzyT . Can't go wrong with either one.
    All Steamed Up, Inc.
    Towson, MD, USA
    Steam, Vapor & Hot-Water Heating Specialists
    Oil & Gas Burner Service
    Consulting
    KC_JoneskcoppRomanGK_26986764589
  • Barz
    Barz Member Posts: 3
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    Hi, Steamhead. I messaged both Dave and Ezzy this am and haven't heard back. My issue is rather urgent, as it relates to the sale of my home. It turns out that Joe's company did not get permits for the boiler install. The township will not give me a CO without a permit. I have been told I have to get an electrical permit, two plumbing permits and a construction permit. when I had someone come in to start the process, they did not understand the system Joe installed. Do you have names of folks in central/north NJ who can help?
  • EzzyT
    EzzyT Member Posts: 1,295
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    @Barz I did reply to your message and gave you my contact info.
    E-Travis Mechanical LLC
    Etravismechanical@gmail.com
    201-887-8856
  • Barz
    Barz Member Posts: 3
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    My apologies @EzzyT. You are correct, and I goofed at not knowing how to find the message. I will contact you shortly. Again, my apologies, and thank you for your prompt response.
  • gerry gill
    gerry gill Member Posts: 3,078
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    Ezzy does nice work!
    gwgillplumbingandheating.com
    Serving Cleveland's eastern suburbs from Cleveland Heights down to Cuyahoga Falls.

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