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I have never seen these first hand but I have a hard time believing these are very effective in the heating mode. The claim is (heating Mode) The fin tube actually heats the ceiling and the IR energy emitted from the ceiling heats the floor or surfaces below thus heating the room. Ceilings are suspended acoustic ceiling tile at 8' AFF. Location is Watertown NY . New construction. I cant really see how they collect and drain condensate in the cooling mode. If anyone can pass on there experience with these devices I would appreciate the feedback. Kevin